Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of shop.host4up.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
nails
K***A –
well received
D***ć –
Nice,perhaps…
M***n –
It’s so good design and fitting for the style but a little bit delayed then we will see the durability!
Б***ч –
Доставка быстрая , но пришли с расколотым стеклом .
N***n –
its normal
И***о –
пришли часы на одних разбито стекло
M***l –
Super recoomendo, é um relogio leve e simples de se usas, muito leve ao pulso.
Б***ч –
Всё отлично , и товар и быстрая доставка,рекомендую.
Customer –
Poor delivery
s***r –
nice ..cheap price
С***ч –
часы нормальные, идут.Правда всё портит трещина на стекле и ремешок короткий.
Х***ч –
тонкие.
v***r –
ótimo pedido
P***n –
in good condition
Y***A –
exelente producto
a***r –
I have received it with in 15 days and its small in size. The drawback is that it is advertized as a luminous but it isnt at all.
Customer –
nice
t***n –
good one
Customer –
tiene buena corre y es de un buen tamaño
И***в –
Получил поломанным корпусом,..
B***r –
adiquiri dois produtos similares exatamente pra diversificar o uso já que também são bonitos e baratos
A***k –
Замовлення йшло більше місяця але за свої кошти годинник чудовий ще й батарейка є ,все пройшло ціле.
Customer –
modest but accurate
M***l –
not too much good.
L***i –
посылка получена всем доволен
U***r –
усе як в описі.
Customer –
يعطيكم الصحي وبارك الله فيكم
Customer –
Nice light plastic wristwatch, thickness is only 7.1 mm I’m surprised. Very cheap. Luminous in the dark but only short time. Accuracy of my one is about -2 sec/day.
P***e –
Thank you for sending my stuff on condition. appreciate 🥰 it was a pleasure to make this business with you fashion have you got another style of watch ⌚?
b***i –
For this price it’s good product!
k***r –
weĺl
J***I –
Cheap,plastic…but works corectly!
Customer –
good tanks
Customer –
Das mach ➓😒
l***n –
funciona, si traer batería
Customer –
good watch thanks🙏
L***i –
منتج جيد لكن فيه ورقة
Б*** –
Спасибо получил.👍
Customer –
Muito bonito e simples
М***я –
пушка за такие деньги!!! братья китайцы спасибо вам.
Customer –
wooow its so cool i was waiting for the watch for long time i am so happy that this was even though brother
З***ч –
короткий ремешок.
А***н –
Спасибо большое за часы. Отец очень доволен.
R***e –
The watche is perfect 🥰 and i love it it came in good condition and it is as was on Description of the seller . though clearance at Uganda 🇺🇬 took long but delivery was faster
G***e –
Received perfect Just not as good poor quality.
Customer –
This is a very lightweight and poor quality watch. Suitable for a child,maybe? Definitely not a luxury watch, but that was not expected at all when purchased. I got the white dial. Save your money and buy a better quality cheap watch.
В***я –
Заказала папе,понравились, хорошо видно циферблат,удобный ремешок,хорошая цена.
L***a –
отличное качество!
M***m –
very beautiful and like in the photo thank you seller for it.
G***o –
Buen producto
Ш***ч –
Понравилось общение с продавцом, отзывчивый и порядочный! Рекомендую.
E***u –
good 😏😏
s***r –
The watch is good, but there is one problem: one of the two watches I sent is defective and not working. Thank you.
G***h –
nice
A***z –
buen producto
Customer –
beautiful and smart 👌from 🇰🇪
M***n –
It was a beautiful, lightweight product and meticulously designed.
R***e –
very good and nice
u***d –
authentic
M***I –
Всё ОК!
Customer –
that’s good
Customer –
It’s to small look like babies watch but it’s good not baf
v***h –
все гуд
X***N –
plus petit que je pensais. livraison rapide
Customer –
recebido antes do prazo recomendo
r***n –
Average product, the belt is too short but for the price it is acceptable
Customer –
Fine
a***r –
I hope it serves me well. It is received as was described
b***t –
пришли поломание но деньги вернули
m***r –
lookout the Miniute hand and the seconds’ hand are inter locking, I hope they can fully test at 100%
П***к –
Я не встиг вдягнути їх на руку ремінець відпав
Customer –
Comme je l’imaginais
O***v –
супер
Customer –
It’s Good product 😃
D***o –
leggero comodo , ottimo prezzo perchè 4 stelle ? Il quadrante è piu brillante di quanto sembri e manca la batteria di scorta , che altri venditori includono
l***r –
Хорошо.
Customer –
Good for its price
V***o –
Not bad
B***d –
good
Customer –
Nice product and the packages arrived on time speedaf is the best
J***Z –
exelente ninguna que
J***a –
nice
R***e –
Cumprimento dos prazos de entrega, design simples e minimalista, achei que o relógio fosse pesar no pulso mas é super discreto e simples.
Y***z –
He recibido el reloj en buenas condiciones y espectacular, tal cual a la referencia que se indica en las especificaciones del producto.
A***y –
so fast shipping , thanks
Customer –
merci beaucoup, j’ai aimer le produit, mais j’ai payè une taxe de plus de 0.5 dollard au niveau de bureau de poste et c’est une nouvelle.
E***n –
break the wache
P***y –
looks like picture
S***l –
👍
Customer –
Good
Y***e –
really good
A***o –
Nice and comfy
Customer –
Excelente vendedor, o produto é de óptima qualidade e chegou na data prevista. Estou muito feliz!
Customer –
bon produit, satisfait
Customer –
አሪፍ እና ቀለል ያለ እቃ ነው
Customer –
good Watch To Use
K***r –
bom produto . muito bonito , simples e charmoso.
H***r –
watch is fair
Customer –
Relógio é perfeito funciona bem mesmo, obrigado e recomendo
J***e –
ok
f***r –
часы не работают, минутная стрелка болтается. очень долгая доставка.
s***r –
I like it tho
V***s –
Cheap plastic construction, I hope it doesn’t lose seconds and keeps time correctly.
U***r –
Ok
W***m –
its good. bery good
r***r –
היגיע בלי רצועה אחת אין אפשרות להשתמש.
u***r –
Thank you
B***a –
Élégant
Customer –
Годинник прикольний, але прийшов з розбитим екраном, бо був погано запакований.
Customer –
I really liked it. really great product.
4***а –
Товар поврежден. Лопнут корпус часов.
G***o –
a mí esposo le encantó
n***w –
заказал 13 сентября, пришли 18 ноября в Украину, работают и целые но доставка это что то
E***e –
Bom produto, satisfatório
В***я –
посылка пришла вовремя.продавцом довольна
Customer –
nice watch
Р***ч –
надо сразу доделать что бы не треснул корпус
B***s –
not bad
b***r –
Good
K***u –
good
Customer –
Ok
B***o –
the hinges are too plastic came broken, my only recommendation and what I’ve loved it’s just the strip, it’s made of good durable material
Customer –
The watch was broken
Customer –
часы норм за свои деньги
n***л –
Товар пришёл с опозданием на 13 дней.
h***k –
ممتاز
a***r –
Good
S***z –
En mi caso no llego el paquete, el reembolso fue fácil y sin problema
Customer –
good watch works properly
M***e –
It so good and so fast to deliver to my country am so satisfied with the product
A***e –
good
M***a –
Llegó muy rápido, mucho antes de lo esperado, pero a los dos días se despegó la parte trasera y la frontal, tuve que usar pegante especial para volverlo a unir, también se agrietó en una parte.
k***k –
Bonito reloj
M***a –
Работали 2 часа, теперь стоят
c***r –
demoro mucho tiempo en llegar y venía quebrado
D***e –
good
c***e –
As expected
Customer –
Very beautiful 🤩